Shipping policy

At Lamora, we’re committed to getting your order to you as quickly and reliably as possible.

Free Standard Shipping
We currently offer free standard shipping on orders. Any available shipping options and applicable charges will be displayed at checkout before your purchase is completed.

Estimated Delivery Time
Orders typically arrive within 6–15 days, depending on your location. Delivery times are estimates and may occasionally be affected by carrier delays, holidays, severe weather, high order volume, or other circumstances outside of our control.

Order Tracking
Once your order has shipped, you’ll receive a shipping confirmation with available tracking information. Please allow a short period of time for tracking information to update after the carrier receives your package.

Shipping Address Changes
Please carefully review your shipping information before submitting your order. If you notice an incorrect or incomplete address, contact us as soon as possible. We’ll do our best to help, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Delayed or Missing Packages
If your tracking information has not updated for an extended period or your package appears to be delayed, please contact us through our store support channel with your order number. We’ll help review the shipment and available tracking information.

Before reporting a package as missing, please also check around your delivery location, with household members, and with your local carrier when appropriate.

Multiple-Item Orders
In some cases, items from the same order may arrive separately. If your order is shipped in multiple packages, you may receive more than one tracking update.

Questions About Your Shipment
If you have any questions about your order or delivery, please contact us through our store’s contact page and include your order number so we can assist you as quickly as possible.